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Technical Support PDF Print E-mail

For technical support and problems with campus computers, printers, hardware, software, phones, email & logging in please:

Submit a Track-It Workorder >>

Please be as specific as possible in details of the workorder: include your name, location, phone number, description of problem, priority.

OR:

Contact Us

Technical Services Help Desk
Ross Technology Building, Rm.104
Monday - Friday
from 7 a.m. to 5 p.m.
207-741-5696
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MySMCC Login Instructions:

FACULTY/STAFF
  • UserName = The First Initial of your First Name + your Last Name, no spaces, all lower case.
  • Password =  Same password you use to sign on to the Staff domain.
STUDENTS
  • UserName = Your First Name + Middle Initial + Last Name, no spaces, all lower case. If you did not provide the school with your middle initial then try leaving out the middle initial.
  • Password = The First Initial of your First Name + First four letters of your Last Name + Last 4 digits of your Social Security Number(SSN), no spaces, all lower case. If you did not provide the school with your SSN, you need to use the last 4 digits of your Student ID#.
Examples:    
Michael X Hu, social security number 123-45-6789         
User name = michaelxhu
Password = mhu6789
 
Ali M Abdi, social security number 987-65-4321
User name = alimabdi
Password = aabdi4321      
This username/password is good for signing onto the Student Domain (on campus, Student Email, MySMCC, and WebCT (if you are enrolled in an online class).

Login to the Portal >>

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Student Email Login Instructions:

To login to your email, use the same username and password as you do to access "MySMCC". See "MySMCC Login Instructions" above.


Faculty & Staff Email Login Instructions:

To login to your email, use the following username and password:

  • UserName = Your First Name + your Last Name name. (for example, if your name is "John A. Smith," your user name would be john smith)
  • Password = Same password you use to sign on to the Staff domain.
 
 

Ross Technology Building (Room 103) Computer Lab Schedule

Academic Calendar

August 31, 2009 - May 8, 2010

(Not open on holidays or daytime hours during vacation)

Monday - Friday, 8 am-9 pm

Saturday and Sunday, 12-5 pm

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Campus Wireless Access Locations

  • Automotive department
  • Campus Center
  • CEC Building - Computer Technology department
  • CNM Building - Communication and New Media department
  • Dining Hall
  • Entrepreneurial Center
  • HUB Gymnasium
  • Hague Hall
  • Howe Hall
  • Marine Science Building
  • Peter A. McKernan Hospitality Center
  • Hildreth Hall - Science department
  • Jewett Hall - Integrated Manufacturing department, Jewett lobby, auditorium
  • Most classrooms (not covered - Rm. 105, Welding Lab and Art Rm. 118)
  • Pier
  • Preble Hall
  • Ross Technology Center
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Suggested Free Software Downloads and Suggestions for Home Use


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Southern Maine Community College
2 Fort Road, South Portland, Maine 04106
207.741.5500 or Toll Free in Maine 1.877.282.2182
For more information please call 207.741.5798. SMCC is an equal opportunity & affirmative action institution and employer.
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